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Job Title : Security Operations Manager
Salary/Rate : £30000.00 - 30000.00
Location : Leeds
Posted : 23 Jun,2017
Agency/Employer : VSG
Description :

If you’re an experienced LEADER / MANAGER who’s ready to take an influential and high profile role in the security of a large prestigious shopping centre in Leeds, this is an ideal career opportunity. Seamlessly integrating with centre management, you’ll assist in leading a site team to deliver the highest standards of operational service. You will be focussed on the development and direction of your team and align yourself with the Company’s people agenda and core values –


·        To treat everyone fairly and with respect

·        To be open, honest and act with integrity

·        To value our customers and at all times act in their best interests

·        To challenge the way in which we work and continually seek improvement

·        To engender a culture where loyalty, ambition and talent can flourish



Acting as one of 2 deputies to the Contract Manager you will be responsible for the Security Operation for this prestigious location. You will also assist in developing strong relationships with retailers, communities and external agencies, such as local councils and the police. You will also be required to act as Duty Manager for the centre. As an analytical thinker, you’ll also lead the planning and management of centre activity, including emergency situations, events, and customer and strategic service delivery. Prove yourself here and you could progress into a higher management role within our ambitious business.


We look for a good understanding of the law and the confidence and communication skills needed to present to and build strong relationships at every level — from site officers to senior managers. Resourceful and able to proactively deliver initiatives within a large security department, you’ll also have commercial acumen, experience of working with a budget, influencing skills and an SIA licence.


The Ideal Candidate 

·        Enthusiastic, motivational, someone who strives for excellence

·        Someone who takes the initiative and drives for results

·        Organised, able to make robust judgments and prioritise

·        Honest, transparent and consistent

·        Gain and hold the respect of others

·        Proactively build strong working relationships whilst being able to communicate at all levels

·        Have a flexible approach with a “can do” attitude

·        Excellent communication skills

·        Ability to monitor and challenge the use of processes

·        Relevant industry experience while not essential is preferred, although it is expected that the candidate will be able to demonstrate an understanding of the unique features of the industry including licensing

·        Has the ability to contribute toward a team operation or can work on under own initiative

·        Able to communicate effectively and clearly at all levels within the organisation

·        A comprehensive working knowledge of all processes and procedures

·        A skilful negotiator who is capable of resolving staff issues

·        A decisive and assertive decision maker who can interpret situations to proceed with a prioritised action plan that achieves the results required

·        Excellent report-writing and analytical skills with attention to detail

·        Excellent organisational and time management skills

·        A positive attitude to dealing with people and taking on challenges

VSG is one of the UK’s leading suppliers of security services, offering total solutions that encompass guarding, systems, remote monitoring, training and background screening. The company is part of the Compass Group UK & Ireland, a global leader in the supply of support services to blue chip organisations.

Job Type : Permanent
Job Reference : 5218087
Contact Name : Jaime King
Contact Phone : 01604744020
Total Vacancies : 1